The official "we have to say this" bit
GENERAL TERMS AND CONDITIONS – IMAIGZ
Last updated: December 12, 2025
These general terms and conditions apply to all orders placed with IMAIGZ, a
sole proprietorship established in the Netherlands. By placing an order you agree to this
terms and conditions.
1. Company details
IMAIGZ design
Sole proprietorship – Netherlands
Contact: contact@imaigz.com
(The physical address is not published publicly. It will be disclosed upon request of competent authorities.
provided.)
2. Applicability
These terms and conditions apply to all products offered through the website. Currently
This concerns greeting cards, but future products also fall under this category.
3. The offer
The offer is displayed as clearly as possible. Colors may differ slightly due to
Screen settings. Personalized products are clearly marked as such.
4. Prices
All prices include VAT. Shipping costs will be displayed during the checkout process.
IMAIGZ reserves the right to correct pricing errors.
5. Order and payment
You can pay via iDEAL, PayPal, and credit card. Orders are processed after payment has been received.
has been completed successfully.
6. Shipping method and delivery time
Orders are shipped via PostNL as letterbox parcels or small parcels. The estimated delivery time
Delivery time is 1–5 working days within the Netherlands.
7. Right of withdrawal and returns
The buyer has a 14-day return policy from the date of receipt. Personalized products are excluded.
Return shipping costs are the responsibility of the customer, unless the item is defective or damaged.
8. Warranty
If a product is damaged or delivered incorrectly, please contact us within 48 hours via
contact@imaigz.com.
9. Liability
IMAIGZ is not responsible for delays or damage caused by PostNL or other
external parties. No liability can be accepted for incorrectly provided address details.
accepted.
10. Force Majeure
In case of force majeure, delivery will be postponed or the order may be cancelled. This will be communicated in a timely manner.
communicated.
11. Data protection
Personal data will only be used for order processing and will not be sold or
shared with third parties not involved in the order.
12. Changes
IMAIGZ may amend these terms and conditions. The terms and conditions applicable at the time of ordering apply.
application.
13. Complaints
Complaints can be sent to contact@imaigz.com. IMAIGZ strives for an appropriate response.
solution.